Early access for your team.
For MSPs and in-house IT. Product access is not open yet. Get in touch about the first cohort.We're preparing a small first cohort of MSPs and in-house IT teams. Product access is not open yet. Here's what we're building, what still needs qualification, and how to discuss a place in the cohort.
Program sheet
Capture paused- Status
- Preparing the first cohort
- Cohort
- MSPs and in-house IT teams
- Stack
- Microsoft 365 · Entra ID · HaloPSA
- Intake
- Web chat and native email planned
- Rollout
- Qualified, customer-approved access
- Onboarding
- Scope and setup agreed before access
What's available today?
You can explore the website and discuss early access. Product access is not open yet.
Microsoft 365, Entra ID and HaloPSA are the first release focus. Native email, screenshots and durable ticket handoff are in development.
A public preview is not a live customer deployment. Product workflows stay behind the release gates while qualification continues.
Available to explore here. Product access is not open yet.
- The product vision and illustrative workflowswebsite
- Release scope and qualification approachplan
- A direct early-access contactcontact
Release work in progress—not running on live cohort tickets.
- Verified identity and scoped automationsafety
- Native Microsoft email and screenshotsintake
- Durable HaloPSA mirroring and handoffcases
- Recovery, licensing and group supportm365
- Reviewed onboarding and offboardinglifecycle
Outside the first qualified release unless separately agreed.
- Additional PSA integrationspsa
- Teams conversational intakechannels
- Broader mailbox and device operationssupport
How the rollout works
- 1. Qualify the environment
Verify identity, permissions, data handling and recovery.
- 2. Review your workflows
Agree the approvals, supported steps and human tasks.
- 3. Open controlled access
Invite the first cohort only after readiness checks pass.
Our planned qualification sequence. An early-access request does not skip any security, consent or operational readiness gate.
Phase 01
Qualify the environment
Before customer access, verify identity, permissions, regional processing and the supported workflow against isolated cases.
Qualification work
- Validate supported scope
- Test tenant and requester boundaries
- Review recovery and human handoff
Exit criteria
Security and provider acceptance gates pass.
Phase 02
Review the customer workflow
Agree the customer's access bundles, approval mode and manual remainder. A proposed operation is not authority to execute it.
Qualification work
- Review customer-specific requirements
- Confirm an authorized approval path
- Document supported and human steps
Exit criteria
Customer owners approve the setup and operating scope.
Phase 03
Open a controlled cohort
Introduce qualified workflows with monitoring, explicit ownership and a recovery path. No unqualified operation becomes available just because a model suggests it.
Qualification work
- Operate within the approved boundaries
- Document outcomes and uncertainties
- Pause and hand over when necessary
Exit criteria
Readiness approval and accountable operating ownership.
Who is the program for?
MSPs and in-house IT teams using Microsoft 365 and HaloPSA.
We discuss your workflows, permissions and human handoffs together. Scope, setup and commercial terms are agreed before access.
The first cohort will help shape a complete, supported experience. Fit, setup, responsibilities and commercial terms are discussed before access.
The conversation
A conversation with the builders
Discuss your service desk and what would remove the most friction.
Clear commercial terms
Pricing, scope and any trial arrangements are agreed before a paid commitment.
Useful product feedback
Help prioritize repeatable requests and the handoffs your people need.
A supported setup discussion
Customer mappings, permissions and workflow boundaries are part of onboarding—not assumptions.
What we ask
A supported first-release stack
Microsoft 365 and HaloPSA are the release focus. Other providers need separate qualification.
An accountable customer owner
Someone who can review scope, approvals and the human continuation of a case.
A verified environment
Real access waits for the necessary consent, safety and recovery checks.
Candid feedback
Especially about unclear results or work that should remain with people.
Security and data requirements
Customer access waits for verified permissions, evidence-backed outcomes and EU processing.
- Integration focus
- Microsoft Graph API · HaloPSA API
- Access requirement
- Scoped permissions and explicit customer consent
- Execution requirement
- Current policy and approval checks at execution time
- Completion requirement
- Evidence-backed outcomes; uncertainty remains visible
- Handoff requirement
- Completed work, findings and an actionable remainder
- Data requirement
- Verified EU processing before customer content is enabled
- Release state
- Qualification in progress; public product access closed
These requirements guide the release. Customer access depends on demonstrating them, not simply listing them on a website.
Technical sheet
Release gates
- Integration focus
- Microsoft Graph API · HaloPSA API
- Access requirement
- Scoped permissions and explicit customer consent
- Execution requirement
- Current policy and approval checks at execution time
- Completion requirement
- Evidence-backed outcomes; uncertainty remains visible
- Handoff requirement
- Completed work, findings and an actionable remainder
- Data requirement
- Verified EU processing before customer content is enabled
- Release state
- Qualification in progress; public product access closed
Let's talk about your team.
Online capture is paused. Reach us directly about early access.Online capture is paused. You can still discuss your team and the release scope directly with us.
Online signup is paused.Let's start with a conversation.
Contact us about early access. No details are saved by this page.Online signup is temporarily unavailable while secure storage setup is on hold. No details are saved by this page.
You can contact the team about early access in the meantime. This does not create a product account or a paid commitment.
Contact jens@isbit.aiNo product account. No payment.